Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Addons could not be verified after connecting to internet

  • 2 respostas
  • 0 have this problem
  • 32 views
  • Last reply by Engage Hits

Hi Support Team, The firefox addons were disabled after connecting to internet. Could you please let me know the reason for this.


Thank you

Hi Support Team, The firefox addons were disabled after connecting to internet. Could you please let me know the reason for this. Thank you
Capturas de pantalla anexas

Chosen solution

What version of Firefox do you have?

The extensions are disabled due to https://support.mozilla.org/en-US/kb/root-certificate-expiration where you need Firefox 128 or later of if using Windows 7, 8, 8.1 or macOS 10.12, 10.13, 10.14 you need Firefox 115.13.0esr or later like 115.21.0esr.

Ler a resposta no contexto 👍 0

All Replies (2)

Chosen Solution

What version of Firefox do you have?

The extensions are disabled due to https://support.mozilla.org/en-US/kb/root-certificate-expiration where you need Firefox 128 or later of if using Windows 7, 8, 8.1 or macOS 10.12, 10.13, 10.14 you need Firefox 115.13.0esr or later like 115.21.0esr.

Helpful?

Hello, Thank you for the response. I am using Firefox 121.0 (64-bit) on Windows 10 Pro.

Thank you

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.