Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

All add-ons disabled

  • 2 respostas
  • 1 has this problem
  • 31 views
  • Last reply by James

mimbrava
mimbrava

Is it possible that every single add-on I had has been simultaneously disabled because it is "corrupt" or the sign-on could not be verified? Is it due to my old operating system (El Capitan)? If that's the case, I will have to stop using Firefox on my old iMac and use it on my MacBook Air, a device I really don't like because of the keyboard.

Is it possible that every single add-on I had has been simultaneously disabled because it is "corrupt" or the sign-on could not be verified? Is it due to my old operating system (El Capitan)? If that's the case, I will have to stop using Firefox on my old iMac and use it on my MacBook Air, a device I really don't like because of the keyboard.

All Replies (2)

markwarner22
markwarner22

No one knows why they stopped as no one has access to your computer. Should take to apple support for them to look at.

James
James
  • Moderator
  • Top 10 Contributor

mimbrava said
Is it possible that every single add-on I had has been simultaneously disabled because it is "corrupt" or the sign-on could not be verified? Is it due to my old operating system (El Capitan)? If that's the case, I will have to stop using Firefox on my old iMac and use it on my MacBook Air, a device I really don't like because of the keyboard.

This is due to using a rather old version of Firefox as in 78.15.0esr which of course was that last current version to still support the old eol macOS 10.9, 10.10, 10.11.

The Extensions being disabled is due to https://support.mozilla.org/en-US/kb/root-certificate-expiration as you need at minimum Firefox 128 or for macOS 10,.12, 10.13, 10.14 the minimum is Fx 115.13.0esr though it is currently at Fx 115.21.0esr.