Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I Lost My Bookmarks

wesconnie55
wesconnie55
more options

I just received an upgrade and my bookmarks are gone. All of them!

How do I recover my bookmarks without starting over?

Thank you!

Wesley

I just received an upgrade and my bookmarks are gone. All of them! How do I recover my bookmarks without starting over? Thank you! Wesley

All Replies (2)

wesconnie55
wesconnie55 Question owner
more options
  • Mozilla Firefox Upgrade
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Wesley, sorry to hear about this problem.

If you check the Bookmarks Sidebar (Ctrl+B) or Library window (Ctrl+Shift+O as in Organizer), are your bookmarks listed there, or only the built-in ones, or nothing at all? [Sometimes the Bookmarks Toolbar doesn't display correctly, but other methods of access still work, so we should rule that out first.]

Did you lose any history, add-ons, custom settings, or other data?

After installation, did Firefox mention that it needed to create a new profile?

The following article covers several scenarios: Recover lost or missing Bookmarks