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Installing the new version of Thunderbird

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  • Last reply by Matt

Ilio Pieroni
Ilio Pieroni
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Hi, I have now Thunderbird 102.13.0 (64). When I install the new version it comes up with: AVAILABLE CONFIGURATION Incoming POP mail.bigpond.com Outgoing SMTP mail.bigpond.com

But I have at present: Incoming IMAP Mail Server Server name imap.telstra.com

Outgoing Server (SMTP) Telstra Mail - smtp.telstra.com (Default)

If I attempt to configure manually with my details It finds them wrong? Can you help? Regards Ilio Pieroni

Hi, I have now Thunderbird 102.13.0 (64). When I install the new version it comes up with: AVAILABLE CONFIGURATION Incoming POP mail.bigpond.com Outgoing SMTP mail.bigpond.com But I have at present: Incoming IMAP Mail Server Server name imap.telstra.com Outgoing Server (SMTP) Telstra Mail - smtp.telstra.com (Default) If I attempt to configure manually with my details It finds them wrong? Can you help? Regards Ilio Pieroni
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david
david
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I am confused. Do you havea bigpond account or a telstra account? Is your email working? Please provide more information on your issue. Thank you.

Ilio Pieroni
Ilio Pieroni Question owner
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My email is working fine. Telstra is the company providing the bigpond.com platform. I changed from POP to IMAP many years ago. I can't understand why installing the new version, finds a POP as incoming server. As I have said, changing the servers manually to my existing one It says "something is wrong, may the password"!. Thanks for your prompt replay, Ilio

Matt
Matt
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david said
I am confused. Do you havea bigpond account or a telstra account? Is your email working? Please provide more information on your issue. Thank you.

Bigpond is or was a brand under which Telstra sold internet services from the days of dial-up around 1996 until around 2013 then they changed the branding to Telstra. https://www.itnews.com.au/news/telstra-hits-another-nail-in-bigpond-coffin-419710

Iliopier said
Hi, I have now Thunderbird 102.13.0 (64). When I install the new version it comes up with: AVAILABLE CONFIGURATION

Based on that I am guessing the update is asking you to reconfigure your existing accounts. If that is the case, it is probable the update has lost the plot and lost your existing profile. If that is the case it may well be easier to locate your old profile manually and tell Thunderbird to use it than mess with anything else.

Ilio Pieroni
Ilio Pieroni Question owner
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I don't know how to follow your suggestion, but I don't want to go backwards with POP. I'll wait for further updates from Thunderbird. Regards ilio

Matt
Matt
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Try this old blog post of mine. This is not a new issue. https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html