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4.1GB in iPhone Documents &Data

  • 10 respostas
  • 11 have this problem
  • 103 views
  • Last reply by Hutdn234

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4.1GB in iPhone Documents &Data in iPhone settings in storage section

4.1GB in iPhone Documents &Data in iPhone settings in storage section
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All Replies (10)

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Hi

Have you downloaded any large files recently?

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No large files. Mostly just browsing the web. Some videos. No downloads/nothing in downloads.

I have previously closed all tabs and deleted everything I could except the cookies. I don’t know what to do.

Now up to 4.76GB in Documents &Data.

Any help would be appreciated

Thanks

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Hi

Have you tried clearing your browsing history? This support article should help:

https://support.mozilla.org/en-US/kb/clear-browsing-history-firefox-ios

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This did not solve my problem. Sorry. I’m still having same issue with documents & data storage.

Up to 4.88GB now

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I even “offloaded” Firefox a few times, and then reinstalled

Documents & Data showed 5.19GB in Documents & Data after offloading

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I experience a similar behavior. No large downloads. Clearing browser data does not seem to update the storage that iOS reports Firefox consuming.

To solve this, I delete and reinstall the entire application rather than offload. This works, but does require a few steps to re-initialize the account and set default browser. I went from 1.13GB to 114MB after reinstall.

A feature request: let the user set a maximum cache/file storage size so this does not get out of hand.

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I deleted and reinstalled Firefox several times.

Currently, with all tabs closed and everything deleted (except cookies), I have 311.9 MB in Documents & Data. Keeps slowly creeping up.

I still don’t know what to do.

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Hi aeverspm,

experiencing the same as well, only way to fix is uninstall and reinstall the app, we use it within our corporate iPad devices and I just saw two devices this morning with 41.04 & 57.82 GB respectively.

I have just created a thread as well to hopefully bring it to the attention of Mozilla.

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I have this problem too. Every day it creeps up higher and higher. It takes up an inordinate amount of space in my Iphone storage. All i want to do is delete caches and cookies and it is impossible , except for “ private” few, whatever those are. In other ways it is a great , safe browser.

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Thank you very very much, Firefox team. Issue finally seems to be resolved. I used to have Several gigabytes of data and documents. Now less than 200MB.

Thanks again!