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Video causes browser to display white screen

  • 3 respostas
  • 3 have this problem
  • 461 views
  • Last reply by wafflemansa

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Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

Chosen solution

I disabled hardware acceleration a week or two ago and it seems to have solved the issue.

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All Replies (3)

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Update: It seems this issue happens with any HTML5 video, caused by the video player crashing.

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Any relevant-looking messages in the Browser Console assuming that Firefox keeps running and doesn't need to be restart ?

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Chosen Solution

I disabled hardware acceleration a week or two ago and it seems to have solved the issue.