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I cannot see any of my synced data.

  • 3 respostas
  • 1 has this problem
  • 22 views
  • Last reply by FredMcD

minasamir113
minasamir113
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I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. After the password was reset and sign in. I couldn't find any of my previously synced bookmarks. The synced bookmarks are extremely important for me. I need them back. Kindly suggest and show some way to get them back. Please help. Please Please,

what can i do to restore my synced data.??

I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. After the password was reset and sign in. I couldn't find any of my previously synced bookmarks. The synced bookmarks are extremely important for me. I need them back. Kindly suggest and show some way to get them back. Please help. Please Please, what can i do to restore my synced data.??

minasamir113 modificouno o

All Replies (3)

FredMcD
FredMcD
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Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

minasamir113
minasamir113 Question owner
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FredMcD said
Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption. This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
Note: Only the data on the servers is cleared. The profile data is not changed or removed.


Thanks for replying

but what can i do to restore my synced data.??

Is there no solution?

FredMcD
FredMcD
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The sync data is gone. So unless you have a backup somewhere . . . .