when I choose the folder of the older profile it shows all the emails/data etc...

What is the profile folder name, and the exact path to the profile folder? Please provide the absolute path.

Where is your profiles.ini file located? Please provide the absolute path.

What is the contents of profiles.ini?

Thunderbird ... asks to create a profile everytime when i start it

How exactly do you start Thunderbird?

What is the exact error message? Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Hi, I am attaching screen shots for this issue. I have created a new folder under "Home" to store all the data of thunderbird...I do not know whether this is right or not...But as and when It asked me to chose a folder I am opening this new folder (New Data) under Home......and it shows all the emails and folders I have created in thunderbird..........But it asks me to create a new profile everytime I start it and does not store it at all Eg. In one of the sreen shot you can see the profile created with my name but when I will re-start it it will be gone and again I have to create it....I have created a shortcut on the desktop to start the thunderbird.....Thanx in advance

Please respond to all the questions above.

Hi.!!! Following are the details. What is the profile folder name, and the exact path to the profile folder? Please provide the absolute path.

'''- Profile Folder name i have kept as "New Data". Path is Home\New Data'''

Where is your profiles.ini file located? Please provide the absolute path.

What is the contents of profiles.ini?

[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=u87yhht2.default

Pls let me know if any other details are required.

Home\New Data

I somehow doubt this is correct. To start with

• Unix file systems use forward slashes, not backward slashes like Windows
• directory names and file names are case sensitive
• an absolute path always starts at the root of the file system

u87yhht2.default is the profile folder in your profiles.ini file. So when asking for the name of the profile folder and the absolute path to it I'd expect something like /home/<your_user_id>/.thunderbird/u87yhht2.default

profile.ini is located in .thunderbird folder and the path is: how/time/.thunderbird

Once again, I doubt this path is correct. Please provide accurate information.

Assuming your home directory is /home/time then what is /home/New Data about, and why would you want to place a Thunderbird profile there?

Check this article to understand where Thunderbird is looking for a profile. http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Linux_and_Unix

Pls let me know if any other details are required.

You still haven't responded to all the questions being asked. When asking for help here, you're expected to cooperate, and respond to questions.

So how exactly do you start Thunderbird?

Furthermore, when you went through the process and created a new profile, what is the profile folder Thunderbird actually uses? Follow the instructions below and paste the exact path into your response. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_profile-location-summary

One last thing, make yourself familiar with Unix file system standards and terminology.