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Email from Outlook user is missing attachments

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  • 1 view
  • Last reply by JeffT55

JeffT55
JeffT55
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My colleague is using Outlook for his email and is sending me emails that have attachments. When I receive them with my Thunderbird application, the attachments are missing. I am using Windows 7 with TB version 60.3.1. What changes do I need to make to my Thunderbird settings so that I get the attachments? The attachments are typically PDF files.

My colleague is using Outlook for his email and is sending me emails that have attachments. When I receive them with my Thunderbird application, the attachments are missing. I am using Windows 7 with TB version 60.3.1. What changes do I need to make to my Thunderbird settings so that I get the attachments? The attachments are typically PDF files.

All Replies (2)

JeffT55
JeffT55 Question owner
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I am not using webmail to view my email. I am using Thunderbird on my laptop PC. The messages DO have winmail.dat attachments. I am not using gmail.

JeffT55
JeffT55 Question owner
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Thanks for the information on winmail.dat attachments BUT I am not interested in the winmail.dat attachments. Its the PDF file attachments that are missing. Its the PDF files that I want to receive. How do I get those to show so I can click on them and view them or download them or save them.