Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new install, all search engines blocked, why?

more options

New installation, all <strike>passwords</strike> search engines blocked. All said bad certificate, connection not safe. Seems to be some interaction with Kaspersky AV. When I enabled Kaspersky protection, problem went away. Is this how things should work?

New installation, all <strike>passwords</strike> search engines blocked. All said bad certificate, connection not safe. Seems to be some interaction with Kaspersky AV. When I enabled Kaspersky protection, problem went away. Is this how things should work?

cor-el modificouno o

Chosen solution

If you install Kaspersky first, then Firefox, I think Kaspersky does not set up Firefox to trust it as a "man in the middle" reading all your web requests. That might happen automatically if you do a normal Windows shutdown and restart, or there may be a feature in Kaspersky to trigger it, or you can manually set up Firefox to trust Kaspersky, although this seldom appears to be necessary.

Ler a resposta no contexto 👍 0

All Replies (3)

more options

edit: should have said all search engines blocked, not passwords. Don't know how I messed that one up.

more options
more options

Chosen Solution

If you install Kaspersky first, then Firefox, I think Kaspersky does not set up Firefox to trust it as a "man in the middle" reading all your web requests. That might happen automatically if you do a normal Windows shutdown and restart, or there may be a feature in Kaspersky to trigger it, or you can manually set up Firefox to trust Kaspersky, although this seldom appears to be necessary.