Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I remove the "Checking add on for compatability" window when I access a site - This is new since my last update

  • 3 respostas
  • 1 has this problem
  • 3 views
  • Last reply by da134

more options

Since the last update I am now seeing a window that says "Checking add on for compatibility" when I access a web site. How can I prevent this window from showing when a web site is accessed

Since the last update I am now seeing a window that says "Checking add on for compatibility" when I access a web site. How can I prevent this window from showing when a web site is accessed

All Replies (3)

more options

All websites? Or a particular website or websites?

more options

Can you attach a screenshot?

  • use a compressed image type like PNG or JPG to save the screenshot
  • make sure you do not exceed the maximum size of 1 MB
more options

I get the window when ever I go to a site that I have not gone to. This occurs every time that I start firefox. I have no more information