Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Arquivado

I have to repeat the video download process with video download helper before a video downloads

Anton54

When downloading a video I always have to go through the steps and the video doesn't download. I then repeat the steps and the second effort is successful. What causes this?

When downloading a video I always have to go through the steps and the video doesn't download. I then repeat the steps and the second effort is successful. What causes this?

All Replies (1)

Contact the downloader support site.