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The settings are on. The sync is off.

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  • 1 has this problem
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  • Last reply by cor-el

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Hello. I just bought a new laptop (windows 10) and want to try Firefox Sync for the first time in syncing passwords from my old computer (Windows 7). So i registered a FIrefox Sync account on computer, logged into the account on the computer and laptop. And after some time and several reboots on both devices, I can't see all my logins and passwords in new laptop's Firefox. What could be wrong?

Hello. I just bought a new laptop (windows 10) and want to try Firefox Sync for the first time in syncing passwords from my old computer (Windows 7). So i registered a FIrefox Sync account on computer, logged into the account on the computer and laptop. And after some time and several reboots on both devices, I can't see all my logins and passwords in new laptop's Firefox. What could be wrong?

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You can check the about:sync-log page via the location/address bar to see if there are recent error logs available.

You can upload a recent log if the log is too big to put in a reply.