Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can I not get the inbox on my computer to recognize that I have unread mail?

  • 2 respostas
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I'm wondering if security is keeping my email inbox from showing mail.

I'm wondering if security is keeping my email inbox from showing mail.

All Replies (2)

more options

Are you accessing your email inbox through Firefox (= with an online app) or with an e-mail client (like Microsoft Outlook 2013/2010/2007, Thunderbird…)?

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox.

If the problem is still there, the issue may be with the web site.