Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Oplost

VPN working, quits, sign in screen, <sign in as subscriber>, error, VPN doesn't work, Mozilla says I signed in

Firefox VPN
john o'l beäntwurde
john o'l
john o'l

VPN working properly, then quits for no apparent reason, gives me a sign up / sign in screen [Screenshot 2026-07-01 111229], I sign in <sign in as subscriber>, error [Screenshot 2026-07-01 111537], VPN doesn't work (checked with check my IP), but Mozilla says I signed in! [Screenshot 2026-07-01 111649] What gives? [Tried rebooting already]

VPN working properly, then quits for no apparent reason, gives me a sign up / sign in screen [Screenshot 2026-07-01 111229], I sign in <sign in as subscriber>, error [Screenshot 2026-07-01 111537], VPN doesn't work (checked with check my IP), but Mozilla says I signed in! [Screenshot 2026-07-01 111649] What gives? [Tried rebooting already]
Keppele skermôfbyldingen

Alle antwurden (2)

JC-Support
JC-Support
  • Moderator
Mozilla-meiwurkers

Keazen oplossing

Hi there,

Regrettably we are experiencing an outage at this time which is affecting signing on to Mozilla VPN. We recommend submitting a support ticket via the in-app help, (Click "Help" on the sign-in screen), so we can notify you when the issue is resolved.

We're so sorry for the inconvenience but thanks for calling this out!

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.