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Why did I get logged out suddenly and cannot log back in?

Firefox VPN
ljv_1979 beäntwurde
ljv_1979
ljv_1979

My vpn suddenly logged me out and when I try to log back in, I get an authentication error.

My vpn suddenly logged me out and when I try to log back in, I get an authentication error.
ljv_1979
ljv_1979 Fraacheigener
Dit antwurd yn kontekst lêze

Keazen oplossing

It has happened before and I had to restart my computer. Right now it seems to be working for now.

Alle antwurden (4)

Konstantina Papadea
Konstantina Papadea
  • Top 25 Contributor
  • Moderator
Mozilla-meiwurkers

Hi there, do you mean the built in VPN in your Firefox, or Mozilla's VPN?

ljv_1979
ljv_1979 Fraacheigener

Mozilla VPN. It just suddenly logged me out.

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Do you still experience the issue?

If so, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

ljv_1979
ljv_1979 Fraacheigener

Keazen oplossing

It has happened before and I had to restart my computer. Right now it seems to be working for now.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.