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Firefox does not access my Wells Fargo account correctly; did not recognize my one account

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I tried to pay my Wells Fargo VISA bill online as I do every month. This morning it listed all my accounts correctly on the 'Accounts' screen, but when I clicked the options to transfer money, depending on the screen I was on, it gave a message "you do not have two accounts to transfer money from and to" (not the exact wording.)

I tried to use a different path to do the same thing, and on that screen it displayed the 'FROM' accounts correctly but the "TO" account area was blank.

I had to close Firefox, load Edge, and was able to transfer the money from the checking account and pay the VISA bill.

This has never happened before and I have done this transfer and pay operation every month for years. Something has changed in the browser and needs to be fixed.

I tried to pay my Wells Fargo VISA bill online as I do every month. This morning it listed all my accounts correctly on the 'Accounts' screen, but when I clicked the options to transfer money, depending on the screen I was on, it gave a message "you do not have two accounts to transfer money from and to" (not the exact wording.) I tried to use a different path to do the same thing, and on that screen it displayed the 'FROM' accounts correctly but the "TO" account area was blank. I had to close Firefox, load Edge, and was able to transfer the money from the checking account and pay the VISA bill. This has never happened before and I have done this transfer and pay operation every month for years. Something has changed in the browser and needs to be fixed.

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Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

I'm able to access the section. see screenshot

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