Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Argivearre

updated Firefox syn lost all bookmarks

Firefox Gegevens syngronisearje
monster hat 4 jierren lyn antwurde
hazelbank
hazelbank

Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover these? we logged into our account, but forgot the password, so we reset the password and logged back in with the new password and non of the bookmarks are coming back up? if you please please can help ! thank you

Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover these? we logged into our account, but forgot the password, so we reset the password and logged back in with the new password and non of the bookmarks are coming back up? if you please please can help ! thank you

Alle antwurden (3)

Bithiah
Bithiah

Hey there!

Please see the link below for how to recover your lost bookmarks:

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

Hope I helped!

Kind regards,

Bithiah

cor-el
cor-el
  • Moderator

Did you possibly reset the password of the Sync account because you forgot the password like you wrote above?

Resetting the password for the Firefox Account will remove all data stored on the Sync server because this password is used to encrypt your data before it is uploaded to the Sync server and only this password can decrypt this data. You would need to have a local backup to recover the bookmarks.

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices.

monster
monster

Firefox syns every day error , bug , Every day must change password