Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

drop down menus are not displaying when clicked

  • 1 réponse
  • 7 ont ce problème
  • 9 vues
  • Dernière réponse par cor-el

more options

Out of the blue today, all drop-down menus, including "File," "View," bookmarks," and anything I right click, do not display the proper drop down menu. Instead, I only see the shadow on the upper right side of the box.

Out of the blue today, all drop-down menus, including "File," "View," bookmarks," and anything I right click, do not display the proper drop down menu. Instead, I only see the shadow on the upper right side of the box.

Toutes les réponses (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.