Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Failure to play video on youtube and other platforms

  • 1 réponse
  • 0 a ce problème
  • 100 vues
  • Dernière réponse par GerardoPcp04
  • Archivé

Oscar Ballesteros
Oscar Ballesteros

Hello. Best regards to everyone, I just wanted to report an urgent problem with the playback of videos both on YouTube and on other platforms, I don't want to change browser., so fix it.

Thank you very much for your work.

Note: There is no more visible button to submit bugs in the browser, feedback is the key to improving the browser to keep in the options to choose from, if we have bugs in things as important as video playback, users will choose other browsers. Regards

Hello. Best regards to everyone, I just wanted to report an urgent problem with the playback of videos both on YouTube and on other platforms, I don't want to change browser., so fix it. Thank you very much for your work. Note: There is no more visible button to submit bugs in the browser, feedback is the key to improving the browser to keep in the options to choose from, if we have bugs in things as important as video playback, users will choose other browsers. Regards

Modifié le par Oscar Ballesteros

Toutes les réponses (1)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor

Hola Este es el foro de ayuda en Español. Podrias probar creando un perfil nuevo sin agregar complementos: https://support.mozilla.org/es/kb/usar-el-administrador-de-perfiles-para-crear-y-eli

Si el problema continua podrías probar con las versiones futuras para saber si ya se ha resuelto (Beta y Nigthly): https://www.mozilla.org/es-ES/firefox/channel/desktop/

De lo contrario deberías reportar el problema en el foro de los desarrolladores: https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox

Saludos