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Unable to log into Spectrum.net on Firefox. Edge works. Prefer Firefox.

  • 6 réponses
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par Terry

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Since April 2022 intermittent failure to log in to Spectrum.net on Firefox. Last week intermittent went to full time. So far Spectrum unhelpful. Spectrum tells me they know there is a problem with many users having difficulty logging in on Firefox and that their technicians have been working on it since April.

Error message: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210."

Several times I have also received IDID-3104 - I think that's right.

Spectrum provided an email only access which also fails on Firefox but works on Edge. Can now access full Spectrum website through Edge.

What I have already tried on Spectrum. DELETED: cookies loggins old bookmarks Spectrum passwords

Spectrum appears to forcing me to use any browser other than Firefox. I want to use Firefox. Hate Edge. Please help.

Since April 2022 intermittent failure to log in to Spectrum.net on Firefox. Last week intermittent went to full time. So far Spectrum unhelpful. Spectrum tells me they know there is a problem with many users having difficulty logging in on Firefox and that their technicians have been working on it since April. Error message: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210." Several times I have also received IDID-3104 - I think that's right. Spectrum provided an email only access which also fails on Firefox but works on Edge. Can now access full Spectrum website through Edge. What I have already tried on Spectrum. DELETED: cookies loggins old bookmarks Spectrum passwords Spectrum appears to forcing me to use any browser other than Firefox. I want to use Firefox. Hate Edge. Please help.

Toutes les réponses (6)

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Hi ebssab, Have you seen these -

Cannot Sign Into Spectrum Account https://support.mozilla.org/en-US/questions/1332729

Can't login to Spectrum.net using Firefox https://support.mozilla.org/en-US/questions/1329966

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You could try forgetting the site. You should keep a record of your user name and password elsewhere as that may be forgotten as well. Right-click the site in your history (ctl+shft+h or History > Show All History) and select Forget About This Site. You will re-establish data when revisiting the site subsequently.

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Terry, thank you so much for responding. But none of those worked. However, in working through your solutions I believe I did find the problem. Noticed the icon in upper right toolbar ketp changing numbers and investigated it. Its a pop up blocker called UBlock Origin.

I disabled UBlock and got right into Spectrum.net. I am so hoping that this solves the problem for good. But I thank you for the help!

Regards

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RobertJ, thank you so much for responding. But none of those worked. However, in working through your solutions I believe I did find the problem. Noticed the icon in upper right toolbar ketp changing numbers and investigated it. Its a pop up blocker called UBlock Origin.

I disabled UBlock and got right into Spectrum.net. I am so hoping that this solves the problem for good. But I thank you for the help!

Regards

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You can add the site to the whitelist in uBlock Origin. That will enable you to continue using the extension.

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