Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

مانند نخ كشيده
باز

Mozilla Account Sign-In Failing with HTTP 429

jason.soar

Hello,

We are experiencing an issue signing into Mozilla accounts. When attempting to sign in, we receive the following message:

“You’ve tried too many times. Please try again later.”

I have reproduced the issue using multiple users, Mozilla accounts, multiple computers, and at least three different networks, with the same result each time.

While troubleshooting through Firefox Developer Tools, I found that the POST request to api.accounts.firefox.com/status is returning HTTP 429 (Too Many Requests).

This does not appear to be isolated to a specific account, computer, or network. Can you please confirm whether there is a known issue with Mozilla Accounts or whether these requests are being blocked/rate-limited by Mozilla’s authentication service?

Thank you.

Hello, We are experiencing an issue signing into Mozilla accounts. When attempting to sign in, we receive the following message: “You’ve tried too many times. Please try again later.” I have reproduced the issue using multiple users, Mozilla accounts, multiple computers, and at least three different networks, with the same result each time. While troubleshooting through Firefox Developer Tools, I found that the POST request to api.accounts.firefox.com/status is returning HTTP 429 (Too Many Requests). This does not appear to be isolated to a specific account, computer, or network. Can you please confirm whether there is a known issue with Mozilla Accounts or whether these requests are being blocked/rate-limited by Mozilla’s authentication service? Thank you.

پاسخ‌ها (2)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Yes, you might have gotten into some suspicious traffic — try again now if that limit cleared already for you, thanks!

یک سؤال بپرسید

شما باید برای پاسخ به پست‌ها وارد حسابتان شوید. اگر هنوز حسابی ندارید، لطفاًً یک سؤال جدید آغاز کنید.