همه‌ی محصولات Community Forum

For some months now I have a new problem with Thunderbird with Gmail as my server. SOME but not all emails show up in Thunderbird (128.3.1esr (64-bit) with BLANKS FOR SUBJECT AND SENDER AND COMPLETE BLANK FOR THE EMAIL TEXT, ETC. If I open those emails using View Source I get a HUGE bunch of source text like the below and in the attached jpg.

tqG6hselG5hkEAly+nfELQLtAZ5ZL KTutwVH/AHOOK6W3u7W7iEltNFMjchkYMKo6FNPYcdp5xj6UfK07flTyoYdfypBEAeaBkTOB2f64 qsZpVb5UZvwq/s9elJsODgdKYGHfwvf4WR5kjH8KNilNVLHbbLaeQcdGOa2GjB4xk1H5Qx9eKVi0 zmPtd3YyMCTLkcbzWNqIvL7AlmYKDkKhwBXTXaCSeQD+E4qnJCmCMCuWU3cehj6JLdaJem5iZ5dw AZXc8iurPiuyuxI1zBJHK3QsNyiscQoOCKR7eNh@BqolmjphoT1M/XIrXU7bIK7VJ2Nxwa4PUdJ kVi331zx3r@Q2EDdUFRvpkJGNox6VEZOLuY/VJLZnmDQtGT8pB+1OtXRtxlYL6bgTmvQLnw/bTKc r1HUGsseErZJNztKyDsMcVp7RC1Qmkc@06j/AFURcgdQOBRbanfWZYxZyQqeSFbArtH@qwhhZbQb

If I look at the same email in Google Mail it comes in OK. I am not able to read some emails in Thunderbird and I am losing some important information.

I have asked the "{community" several times and gotten no help.

Can't change color of the text when composing or replying a message.

The window opens when clicking the box for the color. Can choose the color but after accepting the color it doesn't make any difference.

Frankly I don't understand who authorized this new update when obviously it has so many problems. Why fix something that was working already?!!!!!!!

For years, I've used TB to keep all my e-mail communication in my own computer. Since our local provider (Frontier) switched over to Yahoo, I had to change my server info to IMAP (yahoo), and I can no longer view any of my old e-mails. Is there a way to access these? I have MANY that are related to my business. Thanks!

Generally like Thunderbird after migrating from Outlook. It seems, however, that Thunderbird shunts many more emails to Junk/Spam folders than Outlook ever did. Is there a place to list "acceptable senders" to avoid this? I'd really rather deal with spam messages in my inbox one at a time rather than seeing long pages of emails in the spam folder. If there is no "acceptable senders" list, can I shut off the junk algorithm entirely?

Good Day,

Hope you're doing well. I want to find out if there is something I'm doing wrong. I receive emails in my Thunderbird inbox, but then before I can check them they all disappear. Also these emails don't come into my Main email account.

Is there a setting that I need to change?

Please let me know.

Thanks Andre

Hi, Thunderbirders -

Regarding the recent HostGator foreign-based DOS attack problem that resulted in having all my messages prior to 10/04/2024 wiped from my host account, I was able to download the entire Thunderbird folder, containing all these previous messages, from my office PC which was not online at the time of the incident, and which I have deliberately kept offline since:

C:\Users\User\Appdata\Roaming\THUNDERBIRD

Now I need the procedure to locate the older messages wherever they are stored in this folder and successfully download them (from 2017, so may have to do this in batches) into the current version running on my laptop, before I again attempt to login to Thunderbird from the office PC. Any step-by-step instructions would be greatly appreciated, and thanks again for all your suggestions so far.

FYI, the app itself is not infected with any virus - the messages were erased as part of the HostGator reinstall process, not a ransomware attack.

- Arthur

I lost my email format and now, when I open Mozilla Thunderbird the only thing that comes up on my screen are all of my SENT emails. How can I get back to the email starting page with which I am familiar and can I keep the emails I've received over the past years? This is very confusing and I don't know how it happened. I've clicked on all of the icons I have available to me and none of them seem to offer any help. I clicked on "restore original columns" but it doesn't take me back to the original email start page. Any ideas?

We just signed up for a Microsoft email account this weekend. Preferring to use TB, everything seemed ok as I was able to receive emails just fine, but upon trying to send emails, I continue to receive an error message saying "Login to server smtp.office365.com with username tom@callablefirst.com failed".

I have gone through many different troubleshooting techniques I read about in the community and here is a checklist of things tried:

1. Checked that IMAP is toggled on in 365 admin 2. Checked that TB is accepting cookies and no exceptions are listed 3. Tried changing SMTP server to recommended instructions from Microsoft and verified all settings are OAuth2 4. Enabled 2F Authentication 5. Used config. edit to clear out all existing OAuth2.scope files

I have downloaded a different email client- eM client and everything works fine sending emails from that end so I am convinced this has nothing to do with my password being entered incorrectly, but some unknown conflict that isn't getting resolved between TB and the 365 account. I prefer using TB but am getting to the point where this is taking a lot of time away from other business activities that need to get done.

I have my marketing guy trying to remotely help figure things out, too, but he is at a loss as well.

Let me know if you have any ideas, thanks, much!

Email provider is Microsoft 365 (via GoDaddy). It is set as a POP account on Thunderbird and all works correctly. When Thunderbird downloads new emails, they correctly show as "Unread." But on our phones (both iPhone and Android) the emails appear as "Read." This occurs even when the email are unread on Thunderbird. If Thunderbird is closed and a new email comes into phone, it correctly appears as "Unread" on our phones. But when I open Thunderbird and that same email gets downloaded (but not selected or read) the email becomes "Read" on our phones. I have gone into both Outlook and Thunderbird and have deselected any options that would automatically mark emails as read. This is annoying because, if Thunderbird is open on my computer, when I look at my phone, I get no notifications of unread email.

I imported a bunch of emails we recieved (EML Files) into Thunderbird, however Thunderbird is not showing me the correct date of the email. In the "Date" column as well as the "Recieved" column it is noting the day I uploaded the emails to Thunderbird. It is imperative to get the dates corrected.

Migrating to Linux after the latest Copilot/Recall issue yesterday.

Setting up Thunderbird for my Microsoft O365 accounts (I have 5 companies I support).

Automated setup for IMAP/SMTP was smooth and no issues. All settings are correct within the application itself. I'm an admin of 3 of companies for O365, and I can confirm that the settings in the app are set correctly.

However, when attempting to send the application will not forward the message. No message inside O365 to indicate why not.

I hae about 6 email accounts managed in thunderbird (most recent version). When I try to unsubscribe from a spam email and it wants me to enter my email address to unsubscribe, a drop down list containing my various accounts appears. Unfortunately there is one entry in the list that is not one of my accounts and I cannot delete it. How do I get rid of it?

Hello,

some messages in my TB (128.3.0esr [64 bit]; macOS 15.0.1) do not show any content or show only completely random numbers, letters and other characters. Sometimes what helps is moving messages between the folders.

There is not such problem when viewing the e-mail via webmail.

Please find attached screenshot.

Kind regards Marcin Ćwiertnia

Hello, both my wife's and my thunderbird are not connecting to the Frontier/Yahoo email server. When I click Get Messages there is no indication in the information bar that it is trying to connect. Note this is on two different PCs. After a while I get a timeout message. Thanks for any help you can provide.