Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

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I cannot change my email address as my previous on is obselete.

John

I have changed email providers from Big Pond to Gmail. Unfortunately, I did not change it over prior to that happening. Now I cannot login to my Firefox. My new email address is: [redacted] @gmail.com [redacted phone#] If you require further information to verify my identity, please feel free to contact me. Your assistance would be greatly appreciated. Cheers! John Corey

I have changed email providers from Big Pond to Gmail. Unfortunately, I did not change it over prior to that happening. Now I cannot login to my Firefox. My new email address is: [redacted] @gmail.com [redacted phone#] If you require further information to verify my identity, please feel free to contact me. Your assistance would be greatly appreciated. Cheers! John Corey

ویرایش شده توسط James

پاسخ‌ها (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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