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Issue on Youtube with their auto translate (to different languages) subtitles

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  • آخرین پاسخ توسّط Jota

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles. I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now. I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome. So what could be causing this issue on Firefox, which started about August time? This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue? To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

All Replies (3)

I'm going to go back to my original FF profile, delete 10 or 11 of those empty pref.js files and see if auto translate starts working on that profile.

Yaaas! My original profile now auto translates in Youtube after I deleted prefs-9.js to prefs-20.js.

These were all zero kb files with nothing on them so it must just have been the number of these files in the folder. I only have prefs.js and prefs-1.js to prefs-8.js in there now and it's all working again.

Thanks for your help

OK, the issue is back again. I don't have a big list of prefs.js files to delete this time but a video I'm trying to watch with subtitles only has Italian (original language of the video) but auto-translate to English (or any other language) doesn't work.

I tried the video in Chrome and Edge and it works fine in both of these so I've no idea now what to do.

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