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Started today - Yahoo sign in attempt on desktop & laptop gets Untrusted Connection - Explorer works okay

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by kidp1343

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This started today - 9/6/2012 - on both my desktop and laptop. Explorer works okay.

I have been accessing Yahoo using Firefox for many years.

This started today - 9/6/2012 - on both my desktop and laptop. Explorer works okay. I have been accessing Yahoo using Firefox for many years.

All Replies (2)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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The problem cleared up after I found something with SpyBot, which I removed. But the information was very helpful for other reasons. Thanks...