Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have deleted incredimail, and mystart.My start resurrects itself when I start,I have tried options and default but it keeps coming back, and I don,t want it

more options

I downloaded incredimail, and along with it came MYSTART, a search tool,when I deleted incrdeimail, mystart was supposed to go with it, now when I start a search, mystart keeps popping up, I have tried tools, options and default but it keeps coming back, I have tried crap cleaner, and defragging, but it,s still there any suggestions, as I find it,s not up to the job required, and I dont want it,

I downloaded incredimail, and along with it came MYSTART, a search tool,when I deleted incrdeimail, mystart was supposed to go with it, now when I start a search, mystart keeps popping up, I have tried tools, options and default but it keeps coming back, I have tried crap cleaner, and defragging, but it,s still there any suggestions, as I find it,s not up to the job required, and I dont want it,

All Replies (1)

more options

Item 2 will probably solve the problem.


  1. Reset your home page (if the MyStart search page is displayed when starting Firefox): http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
    • You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
  2. Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):
  3. If MyStart is shown in your Search Bar and you want to remove it:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Modified by SafeBrowser