Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have upgraded to 8.0 and the version number comes up correct except in most sites it says I'm running 3.5.6?? I have continually upgraded and don't know how to make websites see the upgrade.

FreidaK
FreidaK
more options

Everytime there is an upgrade I install it. My browser says I'm using 8.0 and that my browser is up-to-date. However, when I try to install Firebug for 8.0 or any other add on it says I'm using 3.5.6. Even gmail is saying that my browser is out dated! How can I get my browser to be truly updated??

Everytime there is an upgrade I install it. My browser says I'm using 8.0 and that my browser is up-to-date. However, when I try to install Firebug for 8.0 or any other add on it says I'm using 3.5.6. Even gmail is saying that my browser is out dated! How can I get my browser to be truly updated??

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Remove Firefox completely first, remove Program Files-Mozilla Firefox older also because its needed

install and try

the-edmeister
the-edmeister
  • Moderator
more options

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox