Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After preferences have been opened and closed, instead of folding back into the menu bar a grey square stays in the far left hand corner of my screen. This is then replicated on every screen. I can't seem to solve this, any ideas?

  • 4 replies
  • 7 have this problem
  • 3 views
  • Last reply by dr_benway

more options

After using the preference pane, it does not fold away back into the finder bar but leaves a grey square in the top left corner of the screen. When I switch to another screen within spaces, the grey square still appears.

After using the preference pane, it does not fold away back into the finder bar but leaves a grey square in the top left corner of the screen. When I switch to another screen within spaces, the grey square still appears.

All Replies (4)

more options

This may be caused by a malfunctioing add-on. Try the procedure in this link to see if it helps - https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

more options

I have the exact same problem.. I tried disabling all add-ons and I'm only using the default theme... still no change. Whenever I close the preferences window it becomes an obtrusive grey square in the top left corner of the screen. It even obscures other open applications and won't disappear until I quit Firefox...

more options

The problem may be with the FoxTab extension, that one is known to leave a small square by the Firefox button. If you have that one try uninstalling it.

more options

I don't have the FoxTab extension, and in fact I have now uninstalled all add-ons..

...but the problem persists. The grey square seems to be left behind after closing the Preferences box (either by clicking OK or Cancel)