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My password for Masterdcard never reloads no matter what I do.

petnatcar

Hi Guys,

 My password for MasterCard never reloads anymore.  I've followed all your recommendations and turned on "ASK FOR LOGIN" but nothing works.  
 It use to work before MasterCard changed the website to Citi Bank.
   Whenever I typed in the first letter of my username it would fill in the address automatically....
but now I have to type in the whole address every time ........

I've called MasterCard and they said call you ???

Thanks for your help, Peter Carbone

Hi Guys, My password for MasterCard never reloads anymore. I've followed all your recommendations and turned on "ASK FOR LOGIN" but nothing works. It use to work before MasterCard changed the website to Citi Bank. Whenever I typed in the first letter of my username it would fill in the address automatically.... but now I have to type in the whole address every time ........ I've called MasterCard and they said call you ??? Thanks for your help, Peter Carbone

All Replies (3)

Hi, could you attach an URL of the login form? Thanks.

Firefox started having these problems last week and a lot of financial sites are affected.... I'm having the same issue where Dashlane selectively auto-fills passwords on most sites, but on Schwab, Norton, and American Express, and maybe more (unknown yet), the Dashlane passwords show up for half a second then vanish. I temporarily fixed the problem when I turned Firefox sync OFF and reverted to a previous backup copy of Firefox. Knowing when the problem started, I restored a previous day from iMac time machine. This solved the problem for about 3 days then returned. Dashlane works on other browsers very well, but on Firefox it's very clunky. Firefox will not even accept biometrics for Dashlane like other browsers do. Anyway, I found another Schwab login site that the passwords continue to auto-fill. I still can't use Dashlane on the main login site at Schwab. So I found a work around, but I still have not been able to find a way to use it on the other sites. It's very frustrating because everything was working for a long time then suddenly it just stopped. Passwords appear for a split second then vanish. No one has an answer to this issue, but it has to be a compatibility issue between Firefox and Dashlane. Clearing cashe doesn't do anything. I'm a software engineer and I can not find the problem source. The problem has to be in the compatibility coding or a software conflict somewhere. I feel this is CLEARLY a FIREFOX compatibility problem. Dashlane support INSISTS it's Firefox and recommends to STOP using Firefox.

As you're a software engineer and this is potentially a recent regression, can you test it with mozregression? Thanks.

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