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cannot finelise details get a message saying problem at firefox end

Firefox Site breakages
George Kitsoukakis replied
graham newey
graham newey

hi there when trying to get on to ebay after signing in and giving password i get a message saying sorry there is a fault at firefox end

hi there when trying to get on to ebay after signing in and giving password i get a message saying sorry there is a fault at firefox end

All Replies (1)

George Kitsoukakis
George Kitsoukakis
  • Moderator

Hello,

1. Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Further information can be found in the Delete browsing, search and download history on Firefox article.

2. Also Try Firefox Troubleshoot Mode to see if the problem goes away. Firefox Troubleshoot Mode (previously known as Firefox Safe Mode) is a special diagnostic mode that temporarily turns off hardware acceleration, disables add-ons (extensions and themes) and resets some settings. See the Use Troubleshoot Mode in Firefox article for details.

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