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Thunderbird 1 of 7 email account stopped working from the Provider Spectrum and the account was working

jreading

Thunderbird 1 of 7 working Spectrum email accounts stopped retrieving email. Tried to setup the account on new computer and it will to connect to Spectrum's mail server. Able to setup the other 6 on new install Tried under windows and Linux same problem.

I have an email account that was establish 30 years ago that suddenly stop working in Thunderbird but it is accessible through Spectrum's web server.

Spectrum wants me to verify Thunderbird is not the problem. Sounds like passing the buck to me.

I need some help with this one.

Thunderbird 1 of 7 working Spectrum email accounts stopped retrieving email. Tried to setup the account on new computer and it will to connect to Spectrum's mail server. Able to setup the other 6 on new install Tried under windows and Linux same problem. I have an email account that was establish 30 years ago that suddenly stop working in Thunderbird but it is accessible through Spectrum's web server. Spectrum wants me to verify Thunderbird is not the problem. Sounds like passing the buck to me. I need some help with this one.

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