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I have DirectTV Stream and have always been able to watch it on Firefox until recently, is there a way to fix that ?

Mike replied
deucebr

This app has worked on Firefox for years and just in the past two weeks it stopped working

This app has worked on Firefox for years and just in the past two weeks it stopped working

Modified by deucebr

All Replies (3)

It would help understanding the issue if you could describe what and when breaks. Do they specifically show you some error? Or things just silently don't load? Or you're unable to sign in?

Any errors you can reproduce here or attach a screen shot? Thanks.

Modified by jbr

For some reason DirecTV is intentionally trying to actively reject service to Firefox users.

Would you be willing to test an alternative setting, to see any (positive/negative) impact?

If you enter about:compat in your address bar and press enter, it will open a list of interventions. Look for the directv.com entry, you can disable it from there on that line — every intervention has a "Disable" button next to it. Next time you open DirecTV, ideally in a Private Window to appear with clean slate for them, do you see any change?

(Worst case? They might show you a big bold message that Firefox is not supported or something along the lines. But still worth trying. You can always enable the intervention back the same way as above.)

I have this problem as well. Stopped working June 10, 2026. When trying to play, the message "We couldn't play this content at this time.

Please restart the app and sign in again"

I looked at about:compat and it showed Disable. Is it supposed to say "Enabled"?

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