Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sync and save feature not visible

more options

Sync and save feature not visible

Sync and save feature not visible

Chosen solution

Hi Mark, the menu is being redesigned. You should see one of the following:

(A) Old vertical style

When viewing a web page

New tab, Bookmarks, History, Downloads, Passwords, Extensions, Sync and save data, then a horizontal separator.

After you are signed in, "Sync and save data" changes to your user name.

(B) New wide style

The "Sign in" item is below the row of four buttons for History, Bookmarks, Downloads, Passwords.

After you are signed in, instead of saying "Sign in" it shows your user name.

Can you spot either of those?

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi Mark, the menu is being redesigned. You should see one of the following:

(A) Old vertical style

When viewing a web page

New tab, Bookmarks, History, Downloads, Passwords, Extensions, Sync and save data, then a horizontal separator.

After you are signed in, "Sync and save data" changes to your user name.

(B) New wide style

The "Sign in" item is below the row of four buttons for History, Bookmarks, Downloads, Passwords.

After you are signed in, instead of saying "Sign in" it shows your user name.

Can you spot either of those?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.