Showing questions tagged:

Persistent crashes on the android Firefox mobile app

Hello, I run Firefox mobile on a Motorola g stylus 5g, and although I'm aware it's a lower-end device, the constant crashes with the app is becoming infuriating. I'm on t… (read more)

Hello, I run Firefox mobile on a Motorola g stylus 5g, and although I'm aware it's a lower-end device, the constant crashes with the app is becoming infuriating. I'm on the newest version, and a large majority of these crashes occur when I'm on twitter browsing posts.

These crashes can happen a few minutes into browsing to an hour, and this issue used to never happen until the update before this one. I use a few extensions related to appearance, those being Ublock origin, dark reader, and control panel for twitter. Performance regarding being on the website has always been awful, but it's never crashed before.

In addition, the app is insistent on reverting me to tabs I had either an few hours ago to days ago, and it changes to what I currently had on screen for unexplainable reasons. I've tried resyncing tabs but this rarely solves the issue

Any advice in resolving these crashes would be appreciated. Attached is my crash log.

Open

Where do bookmarks disappear to?

Hello community members. Has anyone run into this? I'm using Firefox version 158 (doesn't matter if it's the standard or the Nightly version) for ARMv8-A on android 16 (… (read more)

Hello community members. Has anyone run into this? I'm using Firefox version 158 (doesn't matter if it's the standard or the Nightly version) for ARMv8-A on android 16 (EMUI) and android 10 (androidOne).

Here's the situation: I have saved bookmarks. In the "Homepage" settings, I have "Bookmarks" and "Recently Visited" enabled. I accidentally deleted a bookmark from the homepage - I tapped the wrong spot, long-pressed, and hit "Delete" (meaning I deleted it from the actual Bookmarks section, not just the "Recently Visited" list). Now, the bookmark still exists in the browser's bookmarks list, but it won't show up on the homepage. Toggling the switches in the settings didn't bring it back, and neither did renaming or recreating it. How to restore a bookmark to the home page? Is this bag?

Open

homepage shortcuts

I would like to suggest an improvement for the homepage. It would be nice to have more freedom in customizing it so I can make it the way I want, such as adding as many s… (read more)

I would like to suggest an improvement for the homepage. It would be nice to have more freedom in customizing it so I can make it the way I want, such as adding as many shortcuts as I like without needing to click "show more".

Open 1

Konto

Altes Mozilla-Konto nicht mehr zugänglich – aktuelle E-Mail-Adresse für neues Konto verwenden Guten Tag liebes Mozilla-Support-Team, ich benötige Ihre Hilfe bei einem Pro… (read more)

Altes Mozilla-Konto nicht mehr zugänglich – aktuelle E-Mail-Adresse für neues Konto verwenden Guten Tag liebes Mozilla-Support-Team, ich benötige Ihre Hilfe bei einem Problem mit meinem Mozilla-/Firefox-Konto. Ich habe ein älteres Mozilla-Konto, auf das ich leider nicht mehr vollständig zugreifen kann, da ich keinen Zugriff mehr auf die dort hinterlegte primäre E-Mail-Adresse habe. Bei der Anmeldung wird immer wieder ein Bestätigungscode an diese nicht mehr verfügbare E-Mail-Adresse gesendet. Dadurch kann ich die Anmeldung nicht abschließen und die Kontoeinstellungen nicht ändern. Meine aktuelle E-Mail-Adresse ist in diesem alten Konto als zweite E-Mail-Adresse hinterlegt. Da ich die primäre E-Mail-Adresse nicht mehr verwenden kann, habe ich inzwischen ein neues Mozilla-Konto mit einer anderen E-Mail-Adresse erstellt. Dort habe ich zusätzlich eine weitere E-Mail-Adresse hinterlegt. Nun möchte ich meine aktuelle, regelmäßig genutzte E-Mail-Adresse als primäre E-Mail-Adresse meines neuen Kontos verwenden. Das ist jedoch nicht möglich, da Mozilla meldet, dass diese E-Mail-Adresse bereits verwendet wird. Meine Lesezeichen habe ich bereits gesichert. Ich möchte nun mein neues Konto so einrichten, dass ich Firefox künftig problemlos auf meinem Desktop und meinen mobilen Geräten synchronisieren kann. Können Sie mir bitte mitteilen, ob und wie sich meine aktuelle E-Mail-Adresse vom alten Konto lösen und für mein neues Konto als primäre E-Mail-Adresse verwenden lässt? Gibt es eine Möglichkeit, meine Kontodaten oder die E-Mail-Zuordnung wiederherzustellen, obwohl ich keinen Zugriff mehr auf die primäre E-Mail-Adresse des alten Kontos habe? Für Ihre Unterstützung und eine möglichst unkomplizierte Lösung wäre ich Ihnen sehr dankbar. Mit freundlichen Grüßen

Open 1

Mozilla VIP browsing states 50Gb per month

Hello, my name is Heath, and my Question is in relation to the offerMozilla option to use VIP browsing for free, that's a great offer, thank you. I've only just today, si… (read more)

Hello, my name is Heath, and my Question is in relation to the offerMozilla option to use VIP browsing for free, that's a great offer, thank you. I've only just today, signed up for Firefox and Mozilla with the option to use Mozilla browser, and VIP is bonus extra, on offer to use for free. I have opted to use that offer, for the extra security. As soon as I proceeded, and the offer was activated straight away. I then got a notification that stated "this free extra on this browser, will give a max of 50gb of Data per month. How would that effect my mobile Network monthly pre-pay account, gives me unlimited Data, calling & texts etc for $40 per month. Will my monthly account, and the cost of it, to the network that I subscribe to, for personal use, and is is my preferred mobile Network to use, over any of the other available networks, in my country and/or Region?

Open 1

It's accessing the phone updates and then asking to update any ways. I have already complained about it several times 😕😕😕

It is accessing phone updates and demands to update any way which is strictly objectionable and prohibited 🚫🚫🚫🚫 Please stop worrying about it and rectify yourself.I hate… (read more)

It is accessing phone updates and demands to update any way which is strictly objectionable and prohibited 🚫🚫🚫🚫 Please stop worrying about it and rectify yourself.I hate your application though it gives its own way of service. When I complained you withdraw yourself and again after a few weeks the same situation.

I have trusted your services and the application is installed on my all the phones nearly 13 phones.

I feel regretted and rubbish about it.

I will uninstall it from my all the phones if you don't change your accessibility manners.😡😡😡😡😡

Locked 1 1

Backup boomarks on firefox on android devices

Is it possible to backup all bookmarks from my old phone and move into new phone ? Both are with android. I sucessfully tested method: https://support.mozilla.org/pl/kb/T… (read more)

Is it possible to backup all bookmarks from my old phone and move into new phone ? Both are with android. I sucessfully tested method: https://support.mozilla.org/pl/kb/Tworzenie%20kopii%20zapasowej%20swoich%20danych but on desktop. I tried use SIGN ALL from down left button with magnify glass, but app signed only bookmarks from active card.

What I can sign and save or export all unactive cards ? I have 2198 cards :)

Synchronisation don't satisfy me at this moment becouse I dont know what happend if I delete all bookmarks on old phone by fatory reset ?

I saw similar topic: https://support.mozilla.org/en-US/questions/1241456 but it's very old.

I switched on on version 157.0.1 very usefull option mentioned on article: https://support.mozilla.org/en-US/kb/importing-bookmarks-firefox-android#mobile::m157 https://support.mozilla.org/en-US/kb/remote-improvements but I still I can't sign or save all inactive bookmarks.

Selecting and deleting bookmarks one by one (on Android and Windows) takes 5–9 seconds per bookmark, which is absurd.

Anybody help ?

Open 1

national-lottery.co.uk sign in submission form fails

The sign in submission form fails for android Firefox but not andriod chrome at: https://www.national-lottery.co.uk/sign-in There maybe a sight w3c incompatibility issue … (read more)

The sign in submission form fails for android Firefox but not andriod chrome at: https://www.national-lottery.co.uk/sign-in

There maybe a sight w3c incompatibility issue but it may also be a java script or dybnaic page rebdering issue specific to Firefox.

The forms submission button remains grey and fails to do anything after the forms have been completed. The auto form completion from the managed passwords all works fine.

Open 1

Potential fix for annoying bug with URL showing on tabs

https://bugzilla.mozilla.org/show_bug.cgi?id=1821579 This long standing bug has been driving me crazy on Firefox android I posted a temporary fix using violentmonkey in … (read more)

https://bugzilla.mozilla.org/show_bug.cgi?id=1821579

This long standing bug has been driving me crazy on Firefox android

I posted a temporary fix using violentmonkey in the comments

Is there a way we can have this tested by someone on the team? This seems to have fixed it on my end but I'd rather not have to use an add-on to fix this.

Open 1