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i cant open some government sites on the auto use with the firefox

  • 2 replies
  • 0 have this problem
  • 114 views
  • Last reply by DucksoupSD

mjimada
mjimada

i cant open some government sites on the auto use with the firefox

i cant open some government sites on the auto use with the firefox

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Show the issue and provide links. Login.gov works for me. see screenshot Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Modified by jonzn4SUSE

DucksoupSD
DucksoupSD

I found an answer somewhere that recommended turning off Enhanced Tracking for both Login.gov and SSA.gov. It worked for me! I finally was able to log into Login.gov and SSA.gov.

To turn off the Enhanced Tracking, click on the shield on the left side of the address bar. A pop up window will show a switch where you can turn off the Enhanced Tracking. Here are two screenshots for what you're looking for: