
Thunderbird Nebula extremely slow responding
I have Version 128.11.1esr (64-bit) which is up to date.
The software has always been a little slow, but now it takes ages to download emails.
I don't save lots of emails, just a few folders, can anyone advise what the problem could be?
Thank you
All Replies (3)
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change? (many users have found antivirus software causing problems)
Thank you for replying.
I will try the steps you suggest later, and let you know whether they help.
I use Windows 11, Chrome browser, with Windows Defender as AV. Quite a standard setup which you wouldn't expect to cause problems.
Thank you for your help.
Thank you for your help, but unfortunately don't feel techy enough to follow the procedures you suggest.
Very grateful for your help, will ask a friend if they can do this.