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Outgoing email

  • 1 reply
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  • Last reply by Matt

22fn6vwdfn
22fn6vwdfn
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When I hit send, I get this error message:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 15.181.96.214 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

What do I need to do to correct?

When I hit send, I get this error message: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 15.181.96.214 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130. What do I need to do to correct?

All Replies (1)

Matt
Matt
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The IP address listed 15.181.96.214 appears to be owned by Amazon See https://ipinfo.io/AS16509/15.181.96.0/20-15.181.96.0/25

You apparently are sending mail from that address. Spectrum only allow their mail servers to send mail originating in their network.

I do not know what you are doing, but it is not going to work like it is.