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Search fuction is faulty

  • 3 replies
  • 1 has this problem
  • 180 views
  • Last reply by Matt
  • Archived

How do I find the email I click on? I search for something, I see the email in the list of results, I click on said email and instead of opening it, it bring up the ENTIRE thread that it is embedded in and I have no idea which one it is! PLEASE FIX THIS! It used to open up the email you click on within the thread. Now it just shows the thread. This latest update has RUINED the search function.

How do I find the email I click on? I search for something, I see the email in the list of results, I click on said email and instead of opening it, it bring up the ENTIRE thread that it is embedded in and I have no idea which one it is! PLEASE FIX THIS! It used to open up the email you click on within the thread. Now it just shows the thread. This latest update has RUINED the search function.
Attached screenshots

All Replies (3)

Didn't work. In the first pic I have searched for 'final draft' and find a bunch of results I click on one and the second pic is what I get. Which one is it? I have go through the whole thread to find the one I clicked on.

What second pic?