Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password autofill not working in apps

  • 1 reply
  • 2 have this problem
  • 26 views
  • Last reply by Paul

more options

I have an issue where the firefox autofill service is not autofilling passwords. When I have to log into an app there is a prompt to "Unlock Firefox" where it asks for my fingerprint. After authenticating with my fingerprint the prompt goes away, but I am not given an option to fill a password or anything. There is an option on the keyboard to "Search Firefox" but clicking it does nothing. I tried using both the Samsung keyboard and the Google keyboard. Any advice? I have firefox set as my autofill service. I am using a Samsung S22+ with Andriod 12.

I have an issue where the firefox autofill service is not autofilling passwords. When I have to log into an app there is a prompt to "Unlock Firefox" where it asks for my fingerprint. After authenticating with my fingerprint the prompt goes away, but I am not given an option to fill a password or anything. There is an option on the keyboard to "Search Firefox" but clicking it does nothing. I tried using both the Samsung keyboard and the Google keyboard. Any advice? I have firefox set as my autofill service. I am using a Samsung S22+ with Andriod 12.
Attached screenshots

All Replies (1)

more options

Hi

Do you see you user credentials saved in Firefox for Android?