Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was closed and archived. Please ask a new question if you need help.
Locked Archived

PASSWORD NOT RECOGNISED

Thunderbird Troubleshooting
sfhowes replied
SuMo Bot
SuMo Bot

Please assist, the email program thunderbird on my PC do not recognise the password when I need to sign in to receive, send and review my emails. It keep on saying it is the wrong password. I have tried to get into emails via GMAIL itself , and that worked and accepted the password, on my mobile phone it also recognised the password when prompt on GMAIL app. But if I use that same password for my email adress on thunderbird it does not work..... All emails from gmail adress goes throug thunderbird and that is how I use it on my office PC.

Please assist, the email program thunderbird on my PC do not recognise the password when I need to sign in to receive, send and review my emails. It keep on saying it is the wrong password. I have tried to get into emails via GMAIL itself , and that worked and accepted the password, on my mobile phone it also recognised the password when prompt on GMAIL app. But if I use that same password for my email adress on thunderbird it does not work..... All emails from gmail adress goes throug thunderbird and that is how I use it on my office PC.

All Replies (1)

sfhowes
sfhowes

What is the authentication method for the incoming and outgoing servers? It should be OAuth2.

SuMo Bot
SuMo Bot Question owner

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.