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One e-mail account suddenly stopped working. Tried deleting account and re-adding, but it won't configure. Help???

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  • Last reply by bkfoxes

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I have several msn/hotmail accounts. One recently stopped working for no apparent reason.

I tried to delete the account (from Thunderbird) and re-add it. It will not configure, saying "Configuration could not be verified - is the username or password wrong?"

I can sign into my account via the website (hotmail.com), but cannot get it to work in Thunderbird. Any suggestions?

Thank you!!

I have several msn/hotmail accounts. One recently stopped working for no apparent reason. I tried to delete the account (from Thunderbird) and re-add it. It will not configure, saying "Configuration could not be verified - is the username or password wrong?" I can sign into my account via the website (hotmail.com), but cannot get it to work in Thunderbird. Any suggestions? Thank you!!

Chosen solution

We have had a whole heap of users reporting issues with hotmail this week.

Have a look at this thread: https://support.mozilla.org/en-US/questions/1147439

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Chosen Solution

We have had a whole heap of users reporting issues with hotmail this week.

Have a look at this thread: https://support.mozilla.org/en-US/questions/1147439

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Zenos,

You made my day! That perfectly solved my problem.

I can't tell you how thankful I am! You rock!

)