Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

shortcut not working file is changed or moved can't launch at all.

  • 1 reply
  • 8 have this problem
  • 53 views
  • Last reply by cor-el

delgeordie
delgeordie
more options

all worked fine this morning, now when clicking on shortcut i get error saying The item 'firefox.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. do you want to delete this shortcut? this is the shortcut target "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"

all worked fine this morning, now when clicking on shortcut i get error saying The item 'firefox.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. do you want to delete this shortcut? this is the shortcut target "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"

Chosen solution

Is the firefox.exe file still in that location?

If not then you need to reinstall Firefox. You can find the full version of the current Firefox release (43.0.2) in all languages and all operating systems here:

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Is the firefox.exe file still in that location?

If not then you need to reinstall Firefox. You can find the full version of the current Firefox release (43.0.2) in all languages and all operating systems here: