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My firefox is running incredibly slow on certain websites (facebook, Youtube etc) on a very high spec pc. Can't seem to solve it? I've tried resetting/updating.

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  • Last reply by John99

Midz13
Midz13
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Application Basics

Name: Firefox Version: 38.0.1 Build ID: 20150513174244 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Name: Hola Better Internet Version: 1.7.608 Enabled: true ID: jid1-4P0kohSJxU1qGg@jetpack

Name: Self-Destructing Cookies Version: 0.4.7.1-signed Enabled: true ID: jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack

Name: Skype Click to Call Version: 7.4.0.9058 Enabled: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Name: Avast Online Security Version: 10.1.0.170 Enabled: false ID: wrc@avast.com

Name: PDF Architect 2 Creator Version: 1.0 Enabled: false ID: pdf_architect_2_conv@pdfarchitect.org

Graphics

Adapter Description: NVIDIA GeForce GTX 970 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 4095 ClearType Parameters: Gamma: 1800 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 Device ID: 0x13c2 DirectWrite Enabled: false (6.2.9200.17292) Driver Date: 5-11-2015 Driver Version: 9.18.13.5286 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 13c21569 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.restore_on_demand: false browser.sessionstore.upgradeBackup.latestBuildID: 20150513174244 browser.startup.homepage: https://www.google.co.uk/?gws_rd=ssl browser.startup.homepage_override.buildID: 20150513174244 browser.startup.homepage_override.mstone: 38.0.1 dom.mozApps.used: true extensions.lastAppVersion: 38.0.1 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true media.gmp-eme-adobe.lastUpdate: 1431485779 media.gmp-eme-adobe.version: 9 media.gmp-gmpopenh264.lastUpdate: 1431485780 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150513174244 media.gmp-manager.lastCheck: 1433003358 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1433028427 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npvlc: 2 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_bgcolor: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_bgimages: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_colorspace: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_command: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_downloadfonts: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_duplex: 1515870810 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_edge_bottom: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_edge_left: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_edge_right: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_edge_top: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_evenpages: true print.printer_HPAF6524_(HP_Photosmart_5520_series).print_footercenter: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_footerleft: &PT print.printer_HPAF6524_(HP_Photosmart_5520_series).print_footerright: &D print.printer_HPAF6524_(HP_Photosmart_5520_series).print_headercenter: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_headerleft: &T print.printer_HPAF6524_(HP_Photosmart_5520_series).print_headerright: &U print.printer_HPAF6524_(HP_Photosmart_5520_series).print_in_color: true print.printer_HPAF6524_(HP_Photosmart_5520_series).print_margin_bottom: 0.5 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_margin_left: 0.5 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_margin_right: 0.5 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_margin_top: 0.5 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_oddpages: true print.printer_HPAF6524_(HP_Photosmart_5520_series).print_orientation: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_page_delay: 50 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_data: 9 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_height: 11.00 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_name: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_size_type: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_size_unit: 1 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_width: 8.50 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_plex_name: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_resolution: 1515870810 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_resolution_name: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_reversed: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_scaling: 1.00 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_shrink_to_fit: true print.printer_HPAF6524_(HP_Photosmart_5520_series).print_to_file: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_unwriteable_margin_bottom: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_unwriteable_margin_left: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_unwriteable_margin_right: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_unwriteable_margin_top: 0 privacy.cpd.cookies: false privacy.cpd.offlineApps: true privacy.cpd.sessions: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1430686757

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1

Experimental Features

Application Basics ------------------ Name: Firefox Version: 38.0.1 Build ID: 20150513174244 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/1 (default: false) Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Hola Better Internet Version: 1.7.608 Enabled: true ID: jid1-4P0kohSJxU1qGg@jetpack Name: Self-Destructing Cookies Version: 0.4.7.1-signed Enabled: true ID: jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack Name: Skype Click to Call Version: 7.4.0.9058 Enabled: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Name: Avast Online Security Version: 10.1.0.170 Enabled: false ID: wrc@avast.com Name: PDF Architect 2 Creator Version: 1.0 Enabled: false ID: pdf_architect_2_conv@pdfarchitect.org Graphics -------- Adapter Description: NVIDIA GeForce GTX 970 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 4095 ClearType Parameters: Gamma: 1800 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 Device ID: 0x13c2 DirectWrite Enabled: false (6.2.9200.17292) Driver Date: 5-11-2015 Driver Version: 9.18.13.5286 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 13c21569 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.restore_on_demand: false browser.sessionstore.upgradeBackup.latestBuildID: 20150513174244 browser.startup.homepage: https://www.google.co.uk/?gws_rd=ssl browser.startup.homepage_override.buildID: 20150513174244 browser.startup.homepage_override.mstone: 38.0.1 dom.mozApps.used: true extensions.lastAppVersion: 38.0.1 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true media.gmp-eme-adobe.lastUpdate: 1431485779 media.gmp-eme-adobe.version: 9 media.gmp-gmpopenh264.lastUpdate: 1431485780 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150513174244 media.gmp-manager.lastCheck: 1433003358 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1433028427 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npvlc: 2 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_bgcolor: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_bgimages: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_colorspace: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_command: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_downloadfonts: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_duplex: 1515870810 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_edge_bottom: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_edge_left: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_edge_right: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_edge_top: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_evenpages: true print.printer_HPAF6524_(HP_Photosmart_5520_series).print_footercenter: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_footerleft: &PT print.printer_HPAF6524_(HP_Photosmart_5520_series).print_footerright: &D print.printer_HPAF6524_(HP_Photosmart_5520_series).print_headercenter: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_headerleft: &T print.printer_HPAF6524_(HP_Photosmart_5520_series).print_headerright: &U print.printer_HPAF6524_(HP_Photosmart_5520_series).print_in_color: true print.printer_HPAF6524_(HP_Photosmart_5520_series).print_margin_bottom: 0.5 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_margin_left: 0.5 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_margin_right: 0.5 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_margin_top: 0.5 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_oddpages: true print.printer_HPAF6524_(HP_Photosmart_5520_series).print_orientation: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_page_delay: 50 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_data: 9 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_height: 11.00 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_name: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_size_type: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_size_unit: 1 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_paper_width: 8.50 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_plex_name: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_resolution: 1515870810 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_resolution_name: print.printer_HPAF6524_(HP_Photosmart_5520_series).print_reversed: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_scaling: 1.00 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_shrink_to_fit: true print.printer_HPAF6524_(HP_Photosmart_5520_series).print_to_file: false print.printer_HPAF6524_(HP_Photosmart_5520_series).print_unwriteable_margin_bottom: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_unwriteable_margin_left: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_unwriteable_margin_right: 0 print.printer_HPAF6524_(HP_Photosmart_5520_series).print_unwriteable_margin_top: 0 privacy.cpd.cookies: false privacy.cpd.offlineApps: true privacy.cpd.sessions: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1430686757 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8 NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1 Experimental Features ---------------------

All Replies (1)

John99
John99
more options

What happen if you run in Firefox's safe mode and with all plugins disabled. Does that improve ?

Is this after an update of Firefox if so check security software and its settings

Please also describe what you mean by incredibly slow, and when this happens ? Presumably Firefox has worked ok previously ? Is IE fast still ? Do you get any error messages ? Do you notice odd processes running, high CPU or high memory usage. (Firefox Windows Release is currently only a 32bit program, so even though you are on a 64bit machine Firefox may not be able to access all your memory)