Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MASTER PASSWORD NOT WORKING

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Toad-Hall

more options

I have 2 profiles setup and a Master Password set for each but I am never prompted for the password unless I go into to change the master password and then it prompts. Windows 7 version 31.1. I have changed the password on both and restarted but still no prompting ever for the password. How can I fix the program to prompt for the master password that is set?

I have 2 profiles setup and a Master Password set for each but I am never prompted for the password unless I go into to change the master password and then it prompts. Windows 7 version 31.1. I have changed the password on both and restarted but still no prompting ever for the password. How can I fix the program to prompt for the master password that is set?

All Replies (1)

more options

By setting a Master Password, anyone using your profile will be prompted to enter the master password when access to your stored passwords is needed.

It does not prompt for a master password when opening thunderbird, it is designed to protect access to your mail account stored passwords. more info: