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Unable to log in on Mozilla thunderbird password not accepted

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carole27
carole27

My new Greenby account was hacked I had to delete thousands of scam emails so my Mozilla account appears to have been blocked. Can I get back into Mozilla or have I been permanently block

My new Greenby account was hacked I had to delete thousands of scam emails so my Mozilla account appears to have been blocked. Can I get back into Mozilla or have I been permanently block

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david
david
  • Top 10 Contributor

Thunderbird is just an email client, and has no ability to block you. If you think your account is blocked, log onto your account's website to verify. IF you can log onto your account there, then Thunderbird may just need to have setup reviewed. Receiving a message that your password is wrong comes from your email provider, not Thunderbird, and means either the password is wrong, or the setup is wrong.

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