Retrieval dates only show 2023 and earlier. It does not allow for 2024 emails

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retri… (read more)

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retrieval dates to include 2024?

Asked by Carol Warner 53 minutit tagasi

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 3 päeva tagasi

Last reply by mozilla516 1 tund tagasi

Move emails to new folder

Good mornin all; I've created a new local folder and can not move files (emails) into it. I have tried dragging and dropping and right click, move to.... Both of these a… (read more)

Good mornin all; I've created a new local folder and can not move files (emails) into it. I have tried dragging and dropping and right click, move to.... Both of these appear to work and I get no error messages, however, the files stay in my inbox and the new folder remains empty.

Thanks in advance for any help, Jim

Asked by jbfly111 4 tundi tagasi

The messages/mails don't load properly

It all started somewhere around 3 days ago when I logged in in the morning and 3 messages/mails were all showing the same thing: "------=_NextPart_000_0545_01DAC090.4F1C4… (read more)

It all started somewhere around 3 days ago when I logged in in the morning and 3 messages/mails were all showing the same thing: "------=_NextPart_000_0545_01DAC090.4F1C4F90--". The restart doesn't work. Then while the app is opened and more messages come they all work properly, it is just when I start it the messages that came when I was absent are not showing properly. I don't know if there is any way to reload those messages or something like that. Please help if you know any possible solution. Thank you in advance

Asked by grazyna.kozlowska03 5 tundi tagasi

Can't receive incoming email

Suddenly today I stopped getting new messages in my inbox with Thunderbird. My wife shares our internet provider and she has continued to get hers. Using Windows 10 PC.… (read more)

Suddenly today I stopped getting new messages in my inbox with Thunderbird. My wife shares our internet provider and she has continued to get hers. Using Windows 10 PC. I get the little Tbird icon telling me I've got a new email, but it does not show up in my inbox, or in any other Tbird folder. I get them only on my iPhone and iPad. No problem with my internet provider, Spectrum. The app shows that I'm on v. 115.10.1. It also showed that an update is available, v. 115.15.0. I went through the update process, including restarting my computer, and when I checked it still showed that I was actually still on v. 115.10.1, so the update apparently didn't actually install. I have no clue what's going on or how to attempt to fix it. Like I said, all is well with my wife's Tbird messages. She continues to get new messages. I can send an email from my section to hers, and it goes to her inbox just fine. Cannot send to me from hers though. If anyone can help I would be very appreciative. Thanks Stewart Wolfson

Asked by swolfson001 19 tundi tagasi

cannot access emails after moving them....

I moved a bunch of emails from one folder to another within Thunderbird and now those messages will not load in the new folder and so are inaccessible. Any thoughts? The … (read more)

I moved a bunch of emails from one folder to another within Thunderbird and now those messages will not load in the new folder and so are inaccessible. Any thoughts? The target folder populated with hundreds of inaccessible messages all bearing the date of the transfer rather than the actual message dates (and it represents four years of messages in that folder, properties shows that there are 2424 messages. I tried "repairing" the folder but that did not make those messages accessible.

Asked by landesroger 20 tundi tagasi

Cannot create lists in Tbird anymore

Don't know what happened, but there is no longer an option to create a list. instructions: Address book > File > New > Mailing list Note in the image that "mai… (read more)

Don't know what happened, but there is no longer an option to create a list. instructions: Address book > File > New > Mailing list

Note in the image that "mailing list" does not exist. help!

Asked by storyseen 23 tundi tagasi

Last reply by storyseen 21 tundi tagasi

Sub-folders at capacity

Why is there a limit on how many messages - or maybe it's the total size - can be stored in any given sub-folder? T-bird's message is not enough space, try to empty the … (read more)

Why is there a limit on how many messages - or maybe it's the total size - can be stored in any given sub-folder? T-bird's message is not enough space, try to empty the trash folder.

I have plenty of disk space, so asking if T-bird has internal limits? I've always kept many messages, so any limitation is disconcerting. I can make more sub-folders, but maybe there's a limit on that as well?

Should I be saving messages in the Archive/Local folders?

Is there a section here for suggestions? I'd like to have an option to have just one Trash folders for all accounts. I'd also like to suggest a shortcut icon to go to next message, since the mouse is already in my hand.

Asked by Kami Scott 1 päev tagasi

Last reply by Kami Scott 23 tundi tagasi

Clicking an email link on a webpage doesn't open Thunderbird

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my d… (read more)

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my default email program. If I change the default email program to something different, then clicking on a email link in a webpage works. Switching back to Thunderbird as the default email program doesn't work either.

I am using the following operating system:

Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2021 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0

The following version of Thunderbird:

128.1.1esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

My main browsers are Chrome Chrome is up to date Version 128.0.6613.120 (Official Build) (64-bit) and Firefox 130.0 (64-bit).

Can someone help me fix this problem?

Thank you.

Asked by Kim 2 päeva tagasi

Last reply by Kim 23 tundi tagasi

Opening message on Thunderbird gets the same message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28--

Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMA… (read more)

Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMAIL. Why is this happening.

Asked by Dennis Knelsen 1 päev tagasi

Last reply by Dennis Knelsen 1 päev tagasi

Tags pane folders in 115.15 broken after downgrade

I have been very happily using 115.15. Then, yesterday, I was upgraded to a new version that breaks my extensions. Thus I deleted the compatibility.ini file and downloade… (read more)

I have been very happily using 115.15. Then, yesterday, I was upgraded to a new version that breaks my extensions. Thus I deleted the compatibility.ini file and downloaded 115.15 and installed that (windows os btw). Now everything works beautifully, except for the tags panel. The message number in the tags panel in the folder panel on the left does not update, and no messages appear in the message pane when I click on one of the tags.

What can I do to get this to work again?

Asked by Karin Lagesen 1 päev tagasi

Sending automatic reply "out of office"

Hi, I have a problem, when i set outomatic reply on my account email has send, but with wrong encoding. I 'm writting mail in czech language, so you probably wont be unde… (read more)

Hi, I have a problem, when i set outomatic reply on my account email has send, but with wrong encoding. I 'm writting mail in czech language, so you probably wont be understanding. In the picture is a screen of mail, that was automatic sent, please help me, what i should to change in settings.

Asked by Šimon Durák 5 päeva tagasi

Last reply by Šimon Durák 1 päev tagasi

"Unable to write the email to the mailbox...."

On 9/10/24, I tried to download my email and got the message: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you ha… (read more)

On 9/10/24, I tried to download my email and got the message: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." To my knowledge, nothing had changed on my Win 10 computer, so why this is suddenly showing up is unclear. I have 555 GB of free space on my C: drive, so space isn't an issue. I don't know why the permissions would have changed.

I checked the TB help and found that there was an update, so I installed that. I checked for updates a second time and found another one which I applied too. TB is now at "128.2.0esr (32-bit)" according to Help > About.

I tried restarting TB in troubleshooting mode, but that didn't help. Can someone suggest a way out of this?

Thanks in advance.

Asked by Greg 1 päev tagasi

Thunderbird New Mail 'red dot' in Windows notification area does not clear using unified inbox.

This relates to Thunderbird 128.2.0esr (64-bit) running under Windows 10 Pro. Upon receiving new mail messages in a Unified Inbox, the Thunderbird logo with a red dot pr… (read more)

This relates to Thunderbird 128.2.0esr (64-bit) running under Windows 10 Pro.

Upon receiving new mail messages in a Unified Inbox, the Thunderbird logo with a red dot properly pops up in the Notification area per the attached screenshot, and the Inbox title in the Windows tray also shows the correct number of new messages. Reading or deleting these messages will either reduce the boldface entry or remove the message from the message pane, but the red dot notification icon and new message count persists. The only way to clear these seems to be to expand the Unified Inbox to show all email accounts, and then simply click sequentially on the account names until the notification drops from the Windows tray. Is this a bug or normal operation?

Asked by Electrojim 1 päev tagasi

Subscribe to internally available Atom feed

We have an internal GitLab server at work and I would like to subscribe to one of the atom feed. When adding the URL to Thunderbird, I get "The Feed URL is not a valid f… (read more)

We have an internal GitLab server at work and I would like to subscribe to one of the atom feed. When adding the URL to Thunderbird, I get "The Feed URL is not a valid feed."

Of course, sending this internal URL to the feed validation service does not work. If I validate the feed content manually, it is indeed valid.

Is there a way to subscribe to an internal, non-public feed?

Asked by Bruno G. 1 päev tagasi

Please clarify statement in support.mozilla.org/en-US/questions/1391768

support.mozilla.org/en-US/questions/1391768 "cannot truely say those downloaded emails are an independent copy because... display whatever is held on server" Seems to s… (read more)

support.mozilla.org/en-US/questions/1391768

"cannot truely say those downloaded emails are an independent copy because... display whatever is held on server"

Seems to say that TB displays [a message that had been downloaded] not by reading it from folder in computer, instead by reading it from sever. If something different is meant, then please clarify.

Asked by y112 2 päeva tagasi

Last reply by y112 1 päev tagasi

Thunderbird (and FF) error message and now I have real problems

so I am working through downloading python and chromedriver and dealing with PATH issues re: selenium, pip, etc when I start getting first an email error message: Thunde… (read more)

so I am working through downloading python and chromedriver and dealing with PATH issues re: selenium, pip, etc when I start getting first an email error message:

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I do not have thunderbird open. i confirm in task manager. don't think anything of it. then firefox starts doing the same thing.

at this point, I am already uninstalling the other software above to try a new, clean install and I am required to restart.

after restart, weird stuff. half my desktop icons and explore files are now faded. neither TB or FF will work. I use chrome, see a bunch of the messages on here to first look at uninstalling and reinstall. Do it. Doesn't work. Next step - run down through appdata, roaming, etc to get to the profiles folders and delete the "profile.lock" file

Yes. This works for FF but WTH!!! I open TB and every email is gone. I go thru the process to zip my profile and import. Nope. Doesn't work. So i unzip the file into a thumbdrive and import using eml method.

TB does not keep my original format, duplicates all folders, and anything older than early 2023 is there but there is no longer a subject, sender, etc

I take a break. Today I am back at it. I cannot access new emails at all. I cannot delete the folders so I make a backup folder, uninstall and reinstall TB and the same thing.

How can I reset TB, import the old emails?

What is the importance if anything of profile.lock?

Any thoughts if working through issues on python, etc caused this?

Asked by kerzisg 2 päeva tagasi

Last reply by kerzisg 1 päev tagasi