incorrect data

For some weird reason, part of your system has mispelled my given name (and I'm definitely not in doubt about how to spell my own name - I've been doing it for ore than … (read more)

For some weird reason, part of your system has mispelled my given name (and I'm definitely not in doubt about how to spell my own name - I've been doing it for ore than 70 years!)

Also, part of your system thinks I'm still on Windows 10. NOT true! I changed to Windows 11 well before the old system expired.

You have me perplexed.

Asked by Lyndall 25 minutit tagasi

unsave username and password for Amazon account

I want to erase the username and password for my Amazon account. I prefer to sign in manually. I turned off auto fill in settings, but when I want to shop on Amazon and… (read more)

I want to erase the username and password for my Amazon account. I prefer to sign in manually. I turned off auto fill in settings, but when I want to shop on Amazon and attempt to sign in, Mozilla no longer autofills but it does provide my username which is my e-mail account. I want the popup window to be blank for my username and my password. The only way I can imagine is to stop Mozilla from "memorizing" this information. Is it possible for me to do that?

Asked by bakerrrr 48 minutit tagasi

Open a file

I have saved several files of chat with Google AI. I trusted that Firefox function 'Save page as...is a serious deal. I thought I can save the page and whenever I wanted … (read more)

I have saved several files of chat with Google AI. I trusted that Firefox function 'Save page as...is a serious deal. I thought I can save the page and whenever I wanted i could open the page. Firefox have saved several files for each page, but nothing works. When i try to open the file I just get a blank page. Is it like the search bar in the middle of page which does not work? i have been using firefox from the time of release, but recently it frustrate and disappoint me badly!

Asked by Mojtaba Talaian 57 minutit tagasi

Feedback, not question. I'm disabling Enhancer for YouTube. Here's why.

The add-on, Enhancer for YouTube, appears to be the cause of a very annoying bit of behavior. My YouTube tabs seem to be all numbered. I hate this. Why make a bookmark, I… (read more)

The add-on, Enhancer for YouTube, appears to be the cause of a very annoying bit of behavior. My YouTube tabs seem to be all numbered. I hate this. Why make a bookmark, I have to manually remove this number before I can auto sort my bookmarks directory alphabetically.

Worse, there is no part of the description that identifies this bad behavior as being involved with Enhancer for YouTube. I had to go to AI for help figuring out how to get rid of this exceedingly annoying behavior that showed up whenever I used tabs with YouTube videos. I can't imagine anything that this add-on could be adding to my experience that is more convenient than this particular behavior is annoying.

Changes to the appearance of tabs should not be performed invisibly and without settings that I can disable. Because of this, I can only get rid of his horrible behavior by disabling the entire add in. Mozilla put a stamp of approval on this particular add-in. So the dirt is on your face, too.

Asked by Cougar Brenneman 2 tundi tagasi

Last reply by Cougar Brenneman 1 tund tagasi

Lost Bookmarks - Mac update

I powered up my MacBook the other day, and Firefox updated. Then, suddenly, all my bookmarks and history were gone. I have tried the "about:Profiles" and nothing is ther… (read more)

I powered up my MacBook the other day, and Firefox updated. Then, suddenly, all my bookmarks and history were gone. I have tried the "about:Profiles" and nothing is there. I have read here that many with OS have encountered the same issue.

What is the fix?

Asked by Snap2 2 tundi tagasi

Last reply by Snap2 2 tundi tagasi

bookmark recovery

This morning all my bookmarks have vanished, and I can't recover them using the instructions in the help articles. ALL WERE AVAILABLE LAST NIGHT. My home page is the only… (read more)

This morning all my bookmarks have vanished, and I can't recover them using the instructions in the help articles. ALL WERE AVAILABLE LAST NIGHT. My home page is the only thing still there

Asked by mamme001 1 päev tagasi

Last reply by mamme001 4 tundi tagasi

extensions eating memory but not showing anywhere

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders whe… (read more)

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders where the extension files are. they are: - Extension(id=wikipedia@search.mozilla.org, name="Wikipedia (en)", baseURL=moz-extension://8551 - Extension(id=webcompat@mozilla.org, name="Web Compatibility Interventions", baseURL=moz-extensi - Extension(id=screenshots@mozilla.org, name="Firefox Screenshots", baseURL=moz-extension://486 - Extension(id=pictureinpicture@mozilla.org, name="Picture-In-Picture", baseURL=moz-extension:// - Extension(id=google@search.mozilla.org, name="Google", baseURL=moz-extension://13f3307a-648b- - Extension(id=formautofill@mozilla.org, name="Form Autofill", baseURL=moz-extension://dfdf20df- - Extension(id=ddg@search.mozilla.org, name="DuckDuckGo", baseURL=moz-extension://c8eb7a13-e1ab - Extension(id=bing@search.mozilla.org, name="Bing", baseURL=moz-extension://424719d2-8ccf-4c8e- - Extension(id=addons-search-detection@mozilla.com, name="Add-ons Search Detection", baseURL=moz- (the names are cut thats how it shows and at the end there is a "..." i cant select) I tried looking everywhere and i cant find where are this extensions to delete them. i use the google website to do searches so dont need an extension, i dont use duckduckgo at all, i dont use bing at all, i dont use the screenshot feature, i dont use the picture in picture thing and also i use the wbesite if i want to go to wikipedia. I would like to know how to erase them entirely since i dont use them and they are eating memory.

Asked by karras85 5 tundi tagasi

Page not redirecting when putting in correct username and password

Hi, I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to… (read more)

Hi,

I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to access the account. I enter the correct information- select login and the page will attempt to load and redirect me to the next page, but unfortunately nothing happens. The page will flash and prompt me to enter the username and password again. I am able to login into my Jpay account using safari, edge, and chrome however those browsers are no longer compatible with the jpay server for video visits. To add- I have purposely input incorrect details and when the page redirects it advises that I have input the incorrect username and password. Lastly, I have tried using several devices that range from a laptop, two different iphone, an ipad and an android tablet, the issue remains the same firefox will not redirect beyond the login screen. I have contacted jpay directly and there is nothing they can do. Please provide any advice on how to fix this issue. It appears to be on the back end. I have attached two snips. One showing i entered my information and clicked login. The next shows my username and password has disappeared after the failed load/ redirect. Thanks!

Asked by asgreen93 5 tundi tagasi

The desire for Firefox to be optimized on Windows 11 and superior to competitors in hardware and energy consumption and in providing features and functions

Why does Firefox's hardware usage, especially memory (RAM) and battery consumption, have to be so high that the laptop fan noise causes a lot of noise in the environment?… (read more)

Why does Firefox's hardware usage, especially memory (RAM) and battery consumption, have to be so high that the laptop fan noise causes a lot of noise in the environment? Windows 11 25H2

Asked by Erfan Mohebali 6 tundi tagasi

two failures (in 6 weeks) of Firefox during online Credit Card payment process

Over the past six weeks I have had two failures of Firefox [running current version 146.0 (aarch64)] in completing CC payment processes -- at least one involved updating … (read more)

Over the past six weeks I have had two failures of Firefox [running current version 146.0 (aarch64)] in completing CC payment processes -- at least one involved updating an expired car, I can't recall if the other involved such a change or just entering a card.

I am using Firefox on a mac mini M4 Pro running macOS Sequoia 15.7.2 (up to date, fully supported, but not Tahoe the recently released new version of macOS). I am running Firefox with 4 extensions -- 1 Password, Print Friendly, Raindrop.io, and Authenticator. None were being actively used during these incidents.

In both cases when I switched to Safari and opened the sites, I was able to successfully complete the CC changes and payments. So it does not appear to be related to a problem in my internet connection.

My questions are: a) has anyone had a similar experience with Firefox

     -- particularly incidents related to online financial transactions

b) if so, have you found a solution c) regardless, do you have any suggestions about the cause of the problem or changes to try

Otherwise, my experience with Firefox has been excellent and I am very happy with it, but this is obviously a frustrating and time-consuming problem.

I have reported it to Firefox -- the response was that they will look into it but that my next step should to ask "the community" here.

My thanks in advance for any help or suggestions.

Bob

Asked by rda2 3 päeva tagasi

Last reply by rda2 7 tundi tagasi

Screen flickering in Cockpit with Firefox

I am using Firefox on Windows 11, in the process of switching from Chrome. I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into… (read more)

I am using Firefox on Windows 11, in the process of switching from Chrome.

I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into it on Firefox the screen flickers constantly, making it unusable.

There is no issue with any other web sites I have visited, and I can still use Cockpit when in Chrome. So ay suggestions on how to troubleshoot and resolve the issue with Cockpit and Firefox?

Asked by Barry Tuber 1 päev tagasi

Last reply by Barry Tuber 10 tundi tagasi

email account unable to access

When I try to view my emal, I get following messages: bold textAccess Denied You don't have permission to access "http://att-yahoo.att.net/FIM/sps/ATT-Yahoo/saml20/login?… (read more)

When I try to view my emal, I get following messages: bold textAccess Denied You don't have permission to access "http://att-yahoo.att.net/FIM/sps/ATT-Yahoo/saml20/login?" on this server. Reference #18.85f4d517.1766671077.26d715ea

https://errors.edgesuite.net/18.85f4d517.1766671077.26d715ea

Asked by cephillips 11 tundi tagasi

Analyze website accessibility

I'm looking for tools to check the accessibility of my website. I have found https://clearlinks.org/, which works well, but I wanted to check if Mozilla has any of its ow… (read more)

I'm looking for tools to check the accessibility of my website. I have found https://clearlinks.org/, which works well, but I wanted to check if Mozilla has any of its own tools to use to inspect the current state of my website.

I was reading this article Document Accessibility Best Practices and I am a bit confused about what requirements are for websites vs documents.

Asked by Zach Meyer 14 tundi tagasi