Firefox Community Forum

I started noticing that Firefox was giving me a lot of "not responding" freezes the past couple of weeks. The past couple of days I basically cannot access Firefox at all - constant, immediate freezing. I have tried uninstalling/reinstalling (multiple times), disabling hardware acceleration, running troubleshooter mode (still freezes! if it opens at all!), deleting profiles, restarting my computer, etc. I've done just about everything I can find online about this issue. Nothing has worked. I have no issues with Chrome or Edge.

Any suggestions??

I am wondering if there is a setting somewhere in Firefox to automatically close tabs after a certain length of time or after there are a certain number of tabs open. I did not close Firefox. I was working on a text document in TextEdit and when I returned to Firefox, all of my tabs were gone! How can I deisable that if there is such a setting? This is a very vexing problem. Please advise. Please forward this to a supervisor for a quick and complete response. The representative I chatted with earlier forwarded my inquiry to Apple Support for an expensive subscription, which I do not want. Thank you.

Robert Beitz

I have a question about the v. P. N inside of the mozilla account, if I turn it on, is it working? Because it doesn't show it in my settings. Where you are, you Hit the switch for it to stay on.I just don't know that it's like working.\

Update downloaded a few days ago, I closed Firefox to restart with updates and I can't get my previous session back. I even tried my OneTab to see if I could get older stuff back and it's lost that too!

Hello Mozilla Support,

I am having a problem opening a Facebook account recovery/appeal page in Firefox on my Android phone.

When I open the Facebook recovery link, sometimes it shows “The link you followed may be broken, or the page may have been removed” or the page does not load correctly.

I have already tried opening the link again, but the problem continues.

Please let me know if this could be a Firefox browser issue and what steps I can take to fix it.

Thank you.

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it.

I have an old credit card saved that I cannot update, change, or get rid of. That number was replaced with a new one, so it's not even valid anymore.

I followed the recommendation under the help file to check "Privacy and security->History", and it's set to "Remember history", so that shouldn't be a problem.

I was having this problem on my previous Windows 10 laptop - after transferring everything to the new one that's running Arch Linux, it's still the same. I'd really like to fix it, thanks.