Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Web-based outlook.com side scrollbar missing after Firefox 146.0.1

  • 2 vastust
  • 0 on selline probleem
  • 190 views
  • Viimati vastas donaldgebbie
  • Lahendatud

donaldgebbie
donaldgebbie

Problem started with Firefox 146.0.1 Windows 11

1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so you can't page down within email. Note: the Outlook folder scrollbar does appear and does work. 4. The within-email-item side scroll bar does appear from outlook.com opened in Edge browser. So this is a Firefox bug.

Have tried: a. Windows settings->Accessibility->Visual effects->Always show scrollbars = on b. Turned Adblock on and off for outlook.com c. Firefox settings autoscrolling, smooth scrolling tried all combinations.

Any fixes?

Problem started with Firefox 146.0.1 Windows 11 1. Open outlook.com in FF browser (https://outlook.live.com/mail/0/). 2. Open any email. 3. No side scrollbar appears so you can't page down within email. Note: the Outlook folder scrollbar does appear and does work. 4. The within-email-item side scroll bar does appear from outlook.com opened in Edge browser. So this is a Firefox bug. Have tried: a. Windows settings->Accessibility->Visual effects->Always show scrollbars = on b. Turned Adblock on and off for outlook.com c. Firefox settings autoscrolling, smooth scrolling tried all combinations. Any fixes?

Valitud lahendus

I'm not seeing the issue. see screenshot Windows home or pro? Are you running any security software besides MS Defender? Have you tried with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Loe vastust kontekstis 👍 1

All Replies (2)

SuMo Bot
SuMo Bot

Valitud lahendus

I'm not seeing the issue. see screenshot Windows home or pro? Are you running any security software besides MS Defender? Have you tried with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

donaldgebbie
donaldgebbie Küsimuse esitaja

1. Windows 11 Home. 2. MS Defender plus Adblock. 3. Problem still happens in Troubleshoot Mode 4. Refresh Firefox worked: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Muudetud donaldgebbie poolt

Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.