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mozilla, had no music on website,now I do and no music on aol? before I had music on aol and none on mozilla?

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when I click on website music plays normally in the past!..when I downloaded mozilla I had no music on any websites but did on aol. Now none on aol and I do have on mozilla and internet explorer??? on aol it says missing plugin.. I have updated every plugin and still no good?? I downloaded aol 9.7 3 times to see if a problem..still the same

when I click on website music plays normally in the past!..when I downloaded mozilla I had no music on any websites but did on aol. Now none on aol and I do have on mozilla and internet explorer??? on aol it says missing plugin.. I have updated every plugin and still no good?? I downloaded aol 9.7 3 times to see if a problem..still the same

Datos adicionales del sistema

Plugins instalados

  • Shockwave Flash 11.8 r800
  • Next Generation Java Plug-in 10.40.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.04
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.5.3.14917
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Google Update
  • GEPlugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Picasa plugin
  • WeatherBlink Installer Plugin Stub for 32-bit Windows
  • Heppkat Communicator
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • np-mswmp
  • Windows Multimedia Services DRM Store Plug-In

Aplicación

  • Firefox 19.0.2
  • Agente de usuario: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • URL de asistencia: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensiones

  • Safe Saver 0.91.29 (588a2804-b11d-4809-963b-a886d1e8684e@416c8902-1140-4f75-9037-bf86b99379db.com)
  • TopArcadeHits 1.0 ({0113D088-8ED1-468C-B225-585A9C53B5E3})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AOL Toolbar 5.74.1.9660 ({7affbfae-c4e2-4915-8c0f-00fa3ec610a1}) (inactivo)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (inactivo)
  • RealDownloader 1.3.3 ({DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}) (inactivo)

JavaScript

  • incrementalGCEnabled: True

Gráficos

  • adapterDescription: NVIDIA GeForce 6150 LE
  • adapterDescription2:
  • adapterDeviceID: 0x0241
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 8-16-2006
  • driverDate2:
  • driverVersion: 9.1.4.8
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedDriver']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 6150 LE)
  • windowLayerManagerType: Basic

Preferencias modificadas

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • gfx.blacklist.layers.direct3d9: 3
  • keyword.URL: http://aolsearch.aol.com/aol/search?invocationType=client_searchbox&query=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1379258721
  • places.history.expiration.transient_current_max_pages: 25125
  • plugin.blocklisted.npviewpoint: True
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4

Miscelánea

  • JS del usuario: sí
  • Accesibilidad: no
Tyler Downer
  • Top 25 Contributor
  • Moderator
1472 soluciones 10145 respuestas
Publicadas

Please update to Firefox 23.0.1 and let me know if you still are having a problem. Update Firefox to the latest version

Please update to Firefox 23.0.1 and let me know if you still are having a problem. [[Update Firefox to the latest version]]
cor-el
  • Top 10 Contributor
  • Moderator
16651 soluciones 150515 respuestas
Publicadas

You seem to have some suspicious extensions installed like TopArcadeHits (not sure about Safe Saver) that are considered malware.

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

Rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
You seem to have some suspicious extensions installed like TopArcadeHits (not sure about Safe Saver) that are considered malware. *http://kb.mozillazine.org/Uninstalling_add-ons *http://kb.mozillazine.org/Uninstalling_toolbars Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox. The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself. The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session. Rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value. *http://kb.mozillazine.org/Preferences_not_saved *http://kb.mozillazine.org/Resetting_preferences You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)